Hiding things
Most people wait until the run up to moving day to start clearing out the belongings they don’t want to take to their new home. It’s our view that that process should begin the minute you think about putting your property on the market. Tidying up is usually the garnish word for “moving things around” or “putting things in piles” or “hiding things” which doesn’t really constitute tidying up at all, and isn’t particularly attractive. So here are some tips from us on how to do it right.

Get rid of your piles
Mountains of files, magazines, unopened post and household paperwork – no matter how neatly piled on top of each other – do not constitute tidying up: they need to go. Our experience is that most things in piles hang around for months or years, meaning they’re effectively obsolete. Just get rid of the lot in one go. Anything that really was that urgent will very likely come through the letterbox again. Just make sure to deal with it properly next time to avoid future pileups.

Stay out of sight
As well as making sure you’re not at home whenever your estate agent brings someone round to see your home, it’s also a good idea to remove any excess of ornamentation from the property. That doesn’t mean removing all personality from your home, but too many nick-nacks are overwhelming for buyers and are utter dust traps. If you have countless pictures of yourself grinning from out of frames dotted around shelves, fireplaces, bedside tables, sideboards, etc. then we’d recommend a purge: they draw buyers’ attention away from your property.

Clean up your act
While your home is on the market, we strongly advise having it professionally cleaned every week. It really is a very sound investment. Unless you’re super human or super interested in domestic chores, we find that cleaners do a better job of making everything sparkle. They also tend not to miss the things we do our best to forget – dusting bookshelves, vacuuming behind the TV, etc. And get them to clean your windows at the start and then monthly thereafter – it really does make a huge difference.

Take away temptation
The easiest way of staying tidy is to have less stuff to tidy up. So rather than stuffing your cupboards with stuff, get rid of it. All the advice on de-cluttering and de-personalising makes the day-to-day job of keeping your home tidy much easier. The less you have, the less there is to tidy and the less mess you can make. Which means less work whenever you get a viewing.

Get over it
All this advice is simply to give you the best chance of getting your property sold. Don’t take it to heart when you’re asked to remove some personal items. The job of your estate agent is multi-faceted and includes giving you the best advice they can on how to present your home to maximum effect, minimise wasted viewings and achieve the best possible price in the shortest possible time.


Although there are very few property sales that go through with absolutely no issues at all, and only a small minority that turn into mini-nightmares, in almost every instance the problems that arise are ones that could have been dealt with long before a sale had even been agreed.

The majority of problems that do arise fall into three main categories: legal, structural, and value. So here’s a list of checkpoints that you can undertake to pre-empt the vast majority of problems that could arise.

Get your house in order
First things first: if there are any obvious minor repairs that need doing, do them. Don’t leave it to your buyer’s surveyor to encounter them and then either down-value your property or request further reports from building specialists over the seriousness and cost. It all wastes valuable time and some sellers have lost their buyer over trifling issues that needn’t have come up in the first place, and where the buyer hears alarm bells and doesn’t want to investigate further. Don’t leave anything to chance. And once your property is on the market, make sure it always looks perfect for viewings

Shore up your defences
Having your own structural survey and professional valuation carried out to highlight any potential problem areas that may not be visible to you is well worth considering. As agents, we are here to get you the highest possible price and, particularly for unique properties, often think it’s worth pushing the price a little to see what interest can arise. But we think it would be extremely useful for you to seek a point of view that comes from the “devil’s advocate” side of things, and to see if there is too high a discrepancy between the figures you are quoted from agents, and the figure a chartered surveyor comes up with. You can also use this report to immediately challenge any issues raised by your buyer after their survey. Knowledge and information is power.

Sort out your paperwork
Title deeds and property information forms. You can save precious weeks by getting these in order when you first put your property on the market. Instruct a solicitor or conveyancer and get them to send you the forms you need to fill out that declare, among other things, what fixtures and fittings you are including with your property sale. If you have your property deeds yourself, give them to your solicitor. And if you have a mortgage, get your solicitor to request the deeds from your mortgage company; normally they take a few weeks, so it’s very wise to get onto this as early as you can. And finally, if you live in a leasehold property, inform your managing agent or freeholder that you are selling and find out if they require a fee to answer management enquiries. And ask them to respond promptly to any questions raised and provide buildings insurance and confirmation of accounts.

Of course there are things outside your control that may go wrong, perhaps up or down the chain if there is one. But most issues we encounter are not chain-related and are eminently sortable long before they arise.